Tuesday, September 18, 2012

Shared Google Calendar suddenly missing from iPhone

Overnight I noticed that a shared Google calendar that I could normally view on the iPhone Calendar app had suddenly disappeared. This was after months of it working perfectly normally. I double checked all my settings (which turned out to be fine), before heading to Google to try and find a solution.

To cut a long story short, the solution was posted on the Apple discussions site here:
Try to sign-in to your Google account at: https://www.google.com/calendar/iphoneselect and check all shared calendars [you'd] like to see on your iPhone, then tap Save button.
It was as simple as that. After re-ticking the shared calendars on the link above, they immediately started to show up again on my iPhone. I hope that by re-posting this solution here will help others in a similar situation.

Tuesday, September 11, 2012

Preview: A4U Expo London 2012 agenda

Given that we seemed to have missed out on summer this year, my mind is slightly baffled that we're now just over a month away from this year's A4U Expo. Once again it's being held at the swanky Hilton London Metropole, a far more convenient, if somewhat more expensive, location than that of Excel from a couple of years ago.

The events team at A4U/Existem have been busy sorting out the conference agenda which they released earlier today. If you haven't attended the expo before, then it's certainly worth coming up with a rough plan of what sessions you're going to attend in advance. Unfortunately, as ever, some sessions are likely to be at hangover-o'clock (9am), but at least you can plan which nights to take it easy on (beer wise!).

Obviously everyone has different interests when it comes to attending sessions, but as a display ad publisher who dabbles in affiliate performance marketing, the sessions that I've put a virtual circle around so far are:

Day 1, October 16th (full agenda here)

09:00-10:00 - 60 tips in 60 minutes: Social, Search & Conversion - these types of sessions normally give you at least a few tips/tricks that you've not considered before, regardless of how many years you've been in the 'game' for.

10:30-11:30 - You are the Weakest Link - Goodbye! - who could resist a session that states it will reveal "areas of link building that Google is trying to debunk and those that are still slipping 'under the radar'".

12:00-13:00 - Consumers are Socially Mobile: Get Your Mobile Search in Order! - I'm not overly interested in this sector (at least for the moment) but I've seen the two speakers Sri Sharma and Bas van den Beld a number of times and I know it'll be a good session based on that alone.

14:30-15:30 - Performance Marketing Ranking Factors: Search, Social, Video, Mobile - This session sees the return of Dave Naylor to A4U Expo and he's always good fun/value. The session covers new ranking factors and therefore is highly relevant for me.

16:00-17:00 - Google Analytics for Publishers - I'm already a big fan of Google Analytics and probably know it to an intermediate level now, but there may be some additional pointers/tips from this session.

17:15-18:15 - UX for Conversion & Engagement - A session on user experience which will also hopefully provide some pointers on ways I can improve my own sites. Hopefully it will contain some real life examples of good and bad designs.

Day 2, October 17th (full agenda here)

09:30-10:30 - I'm currently undecided on which session to attend!

11:00-11:45 - Turbo-Charging your SEO & Link-Building Strategy - If you've seen him before, then you'll know it's difficult to resist a session held by Patrick Altoft. Combined with the promise of demonstrating a SEO audit of a live affiliate site, this session sounds like a winner.

12:00-13:00 - Engaging Facebook through EDGErank, Content Optimisation and Killer Apps - I need to know more about Facebook's ranking algorithm (EDGErank) and therefore this is an ideal session.

13:30-14:30 - Digital Clinics - this are still TBC but normally I find at least one person I want to get some one-to-one advice from.

16:00-17:00 - Excel Skills for SEO's - I've been to similar sessions at past conferences and I have to confess I'm still trying to get my head around this topic. A refresher is therefore welcomed!

So there you have it, that's my current thinking in terms of what sessions I'll attend. I also want to save some time for walking around the exhibitors and generally chatting to people. I'll be live-tweeting (naff term, but can't think what else to call it) from the show, so please follow @geoffblog or watch out for the hashtags like #a4uexpo.

Friday, September 07, 2012

Removing old addresses from PayPal

While making a payment on PayPal this morning, I noticed a drop-down menu containing a large number of my old addresses (going back nearly 10 years!) as well as addresses for various family members who I'd previously sent presents to. After completing the payment I duly logged in to PayPal to tidy up my account and remove all these old addresses - I didn't feel comfortable, from a privacy point of view, having my life history of addresses stored at PayPal.

After about ten minutes of fruitlessly searching the "My Profile" section for the list of addresses, I decided to turn to Google and, more specifically, the PayPal-Community.com web site. Following the advice of 'CrazyLittle' (in this post) I called PayPal customer services. After a bit of a confusion, they eventually realised what I was trying to achieve. My 'top tip' for you is to say the words "3rd party addresses" and/or "gift addresses" when explaining the list of addresses you'd like to have removed. If your call handler is like mine, then they will keep trying to reassure you that the address currently listed in your PayPal profile is the one they use - but persevere and they should eventually find and remove these "3rd party addresses" from your account.

Given legislation such as the Data Protection Act, I'm surprised that PayPal are allowed (if that's the right word?) to make it this hard to remove old and unwanted addresses from your account.  It seems that gift addresses and 3rd party added addresses are automatically added to your profile, but then are not easily removable. I don't see why PayPal won't let you manage this list of addresses via their web site...?

PS. The phone number I used for PayPal was 08707 307 191 - I found this by logging in and then clicking Contact Us in the footer of the page. It gives you a one-off passcode too, which might help speed up the call handling, so I'd advise that route rather than just calling without one.